CNF Medical has a 100% satisfaction guarantee that all manufactured products meet or exceed customer expectations.  If our products do not meet your expectations, they can be returned for credit.

Return Goods Guidelines:

  1. All returns must be in salable condition and in original packing. A Return Goods Authorization Number (RGA) must be issued for all returns and subject to inspection before any credit can be given. RGAs can be obtained by calling customer service at 1-877-631-3077.
  2. Merchandise returned within 30 days of invoice date – 100% credit.
  3. Merchandise returned within 60 days of invoice date – subject to a 25% restocking fee
  4. Merchandise returned within 90 days of invoice date – subject to a 35% restocking fee
  5. Special order items, discontinued items or merchandise invoiced after 90 days will not be accepted.
  6. Defective merchandise within 90 days of invoice will receive 100% credit.

Revised August 28, 2019